Privacy Policy

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Last updated: May 2026

1. Introduction

Welcome to SFPG Consulting Ltd (“we”, “our”, “us”).

We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website at www.roque.ai (“Website”) or otherwise interact with us.

We process personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable privacy laws.

2. Who we are

SFPG Consulting Ltd
Registered in England and Wales under company number: 09470225 

Registered office:
186 Upland Rd, SE22 0DH London

Email: sfpg@sfpg.co.uk

If you have any questions about this Privacy Policy or your personal data, please contact us using the details above.

3. What Personal Data We Collect

We may collect and process the following types of personal data:

> Information you provide directly:

• Name 
• Email address 
• Telephone number 
• Postal address 
• Any information submitted through contact forms or enquiries 

> Information Collected Automatically:

When you use our Website, we may automatically collect:

• IP address 
• Browser type and version 
• Device information 
• Pages visited 
• Time and date of visits 
• Referring website addresses 

> Cookies and tracking technologies

We may use cookies and similar technologies to improve user experience and analyse website traffic. Please see our Cookie Policy for further details.

4. How We Use Your Personal Data

We use personal data for the following purposes:

• To provide and maintain our Website 
• To respond to enquiries and requests 
• To provide products or services 
• To improve our Website and services 
• To send administrative or service-related communications 
• To comply with legal obligations 
• To detect and prevent fraud or security incidents 
• To send marketing communications where permitted by law 

5. Legal Basis for Processing

Under UK GDPR, we rely on one or more of the following legal bases:

• Your consent 
• Performance of a contract 
• Compliance with a legal obligation 
• Our legitimate interests, where these are not overridden by your rights and interests 

6. Marketing Communications

If you opt in to receive marketing communications, we may send you updates about our services, news, or promotions.

You can unsubscribe from marketing emails at any time by:

• clicking the unsubscribe link in emails, or 
• contacting us directly. 

7. Sharing Your Personal Data

We may share personal data with:

• IT and website service providers 
• Professional advisers 
• Payment processors 
• Analytics providers 
• Regulatory authorities where required by law 

We require third parties to respect the security of your personal data and to process it lawfully.

We do not sell your personal data to third parties.

8. International Transfers

Where personal data is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with applicable data protection laws.

9. Data Security

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or alteration.

However, no method of transmission over the internet is completely secure.

10. Data Retention

We retain personal data only for as long as necessary for the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

11. Your Rights

Under UK data protection law, you may have the right to:

• Access your personal data 
• Correct inaccurate data 
• Request deletion of your data 
• Restrict or object to processing 
• Request transfer of your data 
• Withdraw consent at any time (where processing is based on consent) 
• Lodge a complaint with the Information Commissioner’s Office (“ICO”) 

You can contact the ICO via:
Information Commissioner's Office (ICO)

12. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

13. Cookies

We use cookies to enhance user experience and analyse website traffic.

You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

15. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact us on our registered address (see 2 above)